Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Samsung RF266AEWP/XAA. Fix: Start by making sure all electrical connections are properly seated. Perhaps your ice maker is making ice but it’s leaking water in the freezer or leaking onto the floor. If Tube fittings are connected to a wrong line. Alternatively, you can defrost the water line with a hair dryer or by letting the refrigerator sit unplugged for upward of two hours. Locate the quick release plug on the back wall inside the freezer. • You have air in the water line. Check for a frozen line. Love the ice maker although crushed ice takes a bit. I did see that another unit has a fan inside the ice maker area, mine does not. 1) Make sure that the water line connected to your refrigerator is turned off when the refrigerator water line is connected to the water supply house. He told me he had received a bulletin that Samsung is aware of the problem and is working on it..whatever that means. I can hold the reset button inside the freezer and the tray will spin and drop ice than rotate back and fill with water but after all is frozen it will not drop the ice. Slide the refrigerator out from the wall, turn off the water supply valve and disconnect it from power. The turning may be difficult. Ice Maker Assembly. The locking mechanism on the water is just what we needed for our curious 4 year old. Restore power to the refrigerator and listen for the water supply to fill the ice mold. Ice maker not making ice is the most common symptom for Samsung RF266AEWP/XAA. The water is working but no ice is being produced. • Bad water valve ft. Large capacity 3-Door The Samsung 27 cu. Reset method using 'Test' button (chimed … 2) If your water filter holder is located in the upper right rear of your refrigerator, remove the top glass shelf from your refrigerator. Manually remove any remaining ice from the mold by adding some water and letting it sit for a minute. Share your product experience ... Only Samsung Genuine Filters are designed to work with your Samsung refrigerator. • When you press the ice lever, water will come out from the water dispenser. Love the ice maker although crushed ice takes a bit. Water leaks from the freezer compartment (See step 4 below.) Restore power to the refrigerator and lift the control arm to the off position. There are no ice cubes, there is no water filling the cube trays and when pressing the ice button the motor does not turn and i can hear a click at the top of the unit . best deal on goodyear air hose check this out https://amzn.to/3b5cJvy     • Behind the vegetable bin © 2021 CNET, A RED VENTURES COMPANY. Authorized Retailers / Authorized Distributors for Mobile Devices. Turn the ice maker ON (if applicable) and give the ice maker at least 3 to 12 hours to make ice. I have a Samsung double fridge door with ice maker. On the bright side, ice makers are also relatively simple machines that, for the most part, all operate the same way. Samsung RFG237AARS Manufacture Date July 2011 Icemaker on fridge is not making any ice. Learn more. En español Live Chat online 1-800-269-2609 24/7 3) If your water filter holder is located behind the vegetable bin, remove the vegetable bin from your refrigerator. Easy fix for Samsung ice maker that's not working. Below is a step by step guide on 3 different ice makers and how to test them. ft. Large capacity 3-Door French Door refrigerator is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. Apply a slow and steady pressure when you turn the water filter. If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Don't be so quick to make a service call when your ice maker stops working. ** (RSG* Model) - RS61681GDSR/SH, RS21HNTPN1/XSH, RS21HNLMR1/XSH & RS21HNTRS1/XSH The clean lines and modern form blend beautifully into your kitchen, while the fingerprint resistant finish withstands everyday smudges. I've had the icemaker replaced and am still not getting ice automatically. Yes, I recommend this product. Turn the valve to the closed or off position. guy suggest replacing the ice maker so I did and still not making ice. Locate the shut-off valve, typically underneath the sink or behind the refrigerator. Filters for ice makers are typically located inside the refrigerator (to keep them from freezing). Originally posted on Samsung.com. This site uses cookies. The turning may be difficult, meaning that the filter is firmly sealed. - Answered by a verified Appliance Technician. The instructions below from DIYers like you make the repair simple and easy. You need to flush the water system to remove air (bubble) inside of the water line. Remove Air In The Water Line. Fix: Locate and replace the water filter. NOTE: Apply slow and steady pressure, when you turn the filter. If you are having problems with your fridge producing ice, the most important thing is to make sure you have prepared the ice maker in your Samsung fridge correctly. All rights reserved. No ice production (No water comes into the ice tray.) • Your water filter cartridge needs to be replaced. It may vary according to user environment. The Samsung 27 cu. After a day ice maker started working again with no problem. Cause: There is also a possibility that the water filter for the ice maker is clogged. ** (RSG* Model) - RS61681GDSR/SH, RS21HNTPN1/XSH, RS21HNLMR1/XSH & RS21HNTRS1/XSH Problem, ice making area in fridge is frozen up under white housing. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. I have tried resetting it using the Test button and the ice maker … Don't be so quick to make a service call when your ice maker stops working. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - … Fix: To adjust how much water the ice mold is filled with each cycle, first remove the cover from the ice maker. The instructions below from DIYers like you make the repair simple and easy. We have a Samsung model RF263BEAESR. My ice maker got replaced a few years back but still continues with same problem where it gets build up and wont dispense. Samsung’s 27 cu. • Water tank inside of the fridge compartment is frozen. 3. ft. Large capacity 3-Door French Door refrigerator is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. Are you sure to remove this product? Turn on the water line. If you are still getting ice cubes but it’s not as much as before, your line may be in the beginning stages of freezing up. This review is from Samsung - 27 cu. The freezer keeps -2 and refer keeps 38, so both compartments are fine. If the water filter is not correctly installed, it can block the water flow into the dispenser. Also, ice is built up and wont allow it to fall in tray. There is also a troubleshooting page on what to do if the ice maker in your fridge does not dispense ice. Just blinks 14 for freezer and it’s in Celsius. Cause: When moving things around in the freezer, it's not uncommon to accidentally nudge the control arm into the off position, which halts production of ice. Solutions tried. *Based on internal testing compared with conventional Samsung and competing models. Approximately 10 ours later, there's still no ice made. RF27T5201SR/AA. If ice is produced, the ice maker is in working order. ), Copyrightⓒ 1995-2020 Samsung. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - … Cause: If the ice crescents are too big or there is no clog and they're still too small, chances are, the ice maker just needs a little adjustment. Screw in (toward the minus symbol) to decrease the amount of water per dose and out (toward the plus) to increase the amount of water per dose. Press and hold the test button until you hear a chime (which may take up to 10 seconds). • Tube fitting at the bottom (RSG* Model) is wrongly installed. 4. Sorry, there is insufficient stock for your cart. 1. ft. Large capacity 3-Door French Door refrigerator with a Dual Ice maker is beautifully designed with a minimal dispenser, sleek-edge doors and modern handles. 4) Find the small shut-off valve at the connection. Samsung’s 27 cu. Cause, The failure of a water dispenser is generally caused by one of the following conditions: The ice will begin to melt and should be easier to remove. If not, it's likely that you will need to replace the motor or gearbox. To clear air out of your water line, press the water dispenser lever for one or two minutes. However, there is … To fix the above conditions and get the water dispenser to work again, please do the followings: To change the water filter, follow the steps below: • The Lower Drawer of the fridge compartment is freezing. Safety information when removing and replacing an ice maker: If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. I had a ref. 6) Turn the water filter counter clockwise 90 degrees until the Lock symbol on the water filter lines goes up above the Water Filter mark on the filter holder. Very frustrating, I live in Florida and need ice.     • In the upper right rear of the refrigerator If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. • Frozen water tank. Water is working on the unit and makes it way to the ice maker assembly area, however is not freezing and creating cubes. This review is from Samsung - 27 cu. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. • If the temperature is below 0 degree, foods stored inside will be frozen. One component of the ice maker assembly might be defective. • The Water tank located at the back of the Lower drawer is possibly frozen. • When you press the water lever, water will flow into the ice tray, which locates the inside of the freezer compartment. It's the white plate on the frontmost part of the ice maker assembly and it should pull off rather easily. That was about 2 months ago. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Air can go into the water line due to a bad water connection. Last night I set it -1 degrees and hit the reset button. Whether your product is in warranty or out of warranty, we're here to help. Overcooling in the fridge Compartment Cause. Ice maker not making ice, using manual defrost mode.Check out my 2nd video on to take it apart and fix, clean https://youtu.be/pviTdZpFmP0 NOTE: If the arrow and padlock line are not lined up, the water will not flow into the dispenser. Ice maker stopped making ice a week ago and now the function buttons inside the door won’t work. Wait three to four hours for the ice to freeze and see if the ice now ejects. To turn on the water line, follow the below steps: To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. It implies that there is a water leakage from the freezer compartment. No ice production (No water comes into the ice tray.) It was plugged in and set the freezer to 0 degrees. Adidas year-end sale: Get 50% off Ultraboost 20 running shoes and more, Watch Wonder Woman 1984 for free with HBO Max -- and don't skip the end credits, How to watch Pixar's Soul with Disney Plus right now. Please assist. My Samsung model RF23HCEDBSR/AA is not making ice. Fix: To repair a frozen line, slide the refrigerator and unplug it. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Overcooling in the fridge Compartment Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. Find out more here. 32 hours later no ice has been made. Enjoy the convenience of a large capacity ice maker that holds up to 4.2 lbs. It has what appears to be, an "air duct", styro lined, but I can't see where it originates from, or if there is in fact a booster fan to move freezer air up into the ice maker compartment. If ice is not produced, recheck the water valve, ice settings on the panel, and check that the wire harness is connected. 3) Trace the line to a point where it is connected to the water supply house. This website is best viewed using Internet Explorer 11 , Chrome , Safari and newer browsers. Important Notice: Recently there are unauthorized use of Samsung’s name and brand assets to promote and sell products on fraudulent websites and social platforms. Easy fix for Samsung ice maker that's not working. But it can still produce up to 10lbs of ice a day and store up to 4.2lbs of ice, so you should always be good to go! Samsung's RF267AARS French-door refrigerator is a feature-heavy model, with perks such … Ice makers fail. 2) Locate the water connection on the back of the refrigerator. of ice. Having ice ready whenever you want or need it is a luxury we all take for granted, that is, until you reach to get some ice from the freezer and there is none. Samsung RF27T5201: ice storage 4.2lbs / ice making capacity per day 10lbs. If the clog is anything but translucent, consult with a professional for help removing the clog. I would give it 5 stars if not for the ice issue. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. • No Water (In this case, you need service from Samsung Service Center. Watch the display for any error codes. The Unlock symbol looks like an open padlock. Ice Maker Leaking. Share your product experience. The locking mechanism on the water is just what we needed for our curious 4 year old. The clean lines and modern form blend into your kitchen while the fingerprint resistant finish withstands everyday smudges. If you're having difficulty removing it, use a flat head screwdriver to gently pry it away from the housing. Ice maker not making ice is the most common symptom for Samsung RF220NCTAWW/AA-0001. 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