I’d like to start that career with _(insert company name)_. 5. If, on the other hand, you don't want every day to feel worse than the one before, you'll need a lot of it. Although this answers the question, this isn’t what the interviewers want to hear. How to properly respond to common interview questions like "Tell Me Something About Yourself?" How to Prepare for a Call Center Interview: 6 Tips. To get hired in a call center, you need to display that you are: Good at communicating in English. With all those many years spent at school, think of a time when you became a leader, and not just a follower. My favorite subject was English but I also did well in Math. Now I wanna make them proud and get a promising career. There are no right or wrong answers so just say what comes first to your mind, as long as it’s appropriate and does not make you appear haughty and proud. This site uses Akismet to reduce spam. This may be one of the first questions you get asked in your interview, so you'll definitely want to be prepared so you don't start on an awkward note. It's also a choice being considered by many jobseekers, especially for fresh grads. I’ve been wanting to start my career here in _(insert company name_). “Tell me about yourself,” or questions like it, are common at the beginning of interviews as they ease both you and the interviewer into the interview. What are the positive traits that your friends and family say about you and how can you relate it to a call center job? You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions. Sample answer: “From what I’ve read, this company is really concerned about the welfare of its employees. After graduation, I worked as a saleslady and a cashier for 6 months, and service crew for 9 months.”. Sample answer: “A quality customer service involves an agent who goes out of his way just to provide what the customer needs or wants. Always be honest but not to the point of oversharing that can spread negativity during the interview. Even if you didn’t work in a call center before, it’s not an excuse since the principles of quality customer service are universal and span different industries. Answering this question is quite tricky and might even make or break your destiny as a potential employee of the company. Consider the role and company culture Knowing a bit about the job, the company, and even the people you are meeting can go a long way when crafting your response to the "Tell me about yourself" interview question. Of course, the company wants to know if you can handle that and still provide your services. The country’s BPO (Business Process Outsourcing) industry is continuously growing and it shows no signs of stopping anytime soon. Stick with the experience that matches this call center … Just be sure to give a fleshed-out answer. Your answers don’t necessarily have to be lengthy. Thanks for the good tips you have shared, it is very helpful as a newbie in applying in a call center how to answer in the interview politely and concise. As a cashier, loose change were ready for a hassle-free transaction. I know I can handle it. This site is not part of the Facebook or Facebook, Inc. site. Provide as many details as possible without making your answer way longer than necessary. eval(ez_write_tag([[728,90],'filipiknow_net-banner-1','ezslot_3',185,'0','0'])); Have an edge over other applicants by knowing more about the company you’ll be applying for. That’s certainly what I learned and I’m thankful. If you have no previous call center experience, interviewers will use this question to gauge your familiarity with the call center environment. And more power. Call centers offer assistance on behalf of companies for customers with questions, concerns or feedback about products or services. Below are three examples of how to answer “tell me about yourself.” 3 Sample Answers for “Tell Me About Yourself” 1. You were responsible enough to not waste your parent’s money. Explanation to Call Center Interview Question and Answer 3: This is another question that is only directed to applicants without any call center experience. What made this effective was, it didn’t just tell the interviewer that I know customer service. Although the categories may have different target readers, they all have the same mission: to educate, empower, and inspire Filipinos to contribute to our country even in small ways. What an employer is looking at are the details of your experiences that may be relevant to the position. In an era of fake news and superficial listicles, this website aims to enlighten, inspire, inform, and entertain in ways that no mainstream media company is gambling on. Because it tested her ability to handle stress, but enjoy the challenges at the same time. I had to deal with deadlines and gather new ideas on what to write. He ensures that customers who need help will be taken care of as soon as possible and to the best of his ability.”. You don’t have to fail your call center interview every single time. Sample answer: “I’m very skilled in using Microsoft Office. Sample answer: “My short-term goal is to be a part of this wonderful company for as long as possible. Learn how to perform well under stress. That’s something. That first example showed you how to answer “tell me about yourself” for experienced job seekers (at least a few years of experience). As a cashier, loose change were ready for a hassle-free transaction. To get hired in a call center, you need to display that you are: Good at communicating in English. This experience has taught me more about what makes people tick and has helped me become a better manager.” Practice your “tell me about yourself” pitch with someone. Expect call center interview questions that explore your relevant knowledge and experience and call center behavioral interview questions that explore the workplace competencies commonly required for success in call center or contact center jobs. Now let’s look at an example for entry-level job seekers and job seekers with no experience. I saw that Globe was one of the best companies in the Philippines and I feel my experience and work ethic will make me a valuable contributor at Globe. I may not be a genius but I’ve never dropped out of any subject just because it was difficult. If you’re a fresh graduate, talk about your accomplishments in school. To crack this question open, put yourself in the interviewer’s shoes. Thank you so much, i really love this tips, it helps a lot, specially to the newbie God bless. Be honest and include everything you can think of. It’s not always easy though. Not just over the phone but face to face. 5. Working in a call center can be a very challenging experience. Of course not. It shows. Inbound Call Center; Outbound Call Center; Inbound Call Center: In an inbound call center, customer associate will receive the calls regarding the customer’s queries or demands.For example, Customer is calling a Telecom Company to know the current tariff on internet service they provide. Tell interviewers the steps you would take to de-escalate the situation and solve the problem. 4. Call centers all involve some degree of team work so expect call center interview questions that explore your ability to function efficiently as part of a team. Don’t badmouth anyone including your former boss, colleagues, or even yourself. FilipiKnow is a portmanteau of two words: "Filipino" and "knowledge." I want to always challenge myself and never stop improving my skills as well as developing new ones.”. This is usually the first question you would face in any interview. "Tell me about a time when you were able to help out a team member." Be honest because you’ll sound more enthusiastic and inspiring if you’re being sincere. Since you have little to no work experience be brief when answering this question and don’t make an Make sure that you look presentable when you show up for the interview. How about your hobbies? “Can you tell me about yourself?” How to Answer It: Emphasize your people skills, since call center work involves talking to people all day. Call Center Interview Answer 1: Well, I can say that I am a person with varied interests.During my spare time, I like to sketch anything that I see on the street such as a dog passing by or a little girl buying candy from the neighborhood store. Tell me about your work experience. 4. It’s okay to provide short answers as long as you’ll be able to perfectly get your point across. If you were employed, talk about what you learned from your previous job experiences. Call Center Interview Questions and the Best Answers . This one really help me!! So even though it may seem silly to prepare for this question since it seems so easy to answer, that’s exactly why you should prepare. Some of my long-term plans include getting promoted several times and eventually becoming a supervisor.”. Thank you very much! I know how to take blood, monitor patients, and I have excellent people skills. If you wish to use filipiknow.net content for commercial purposes, such as for content syndication etc., please contact us at [email protected], Pingback: Resume Sample Philippines: Free Templates for Every Profession. But before getting in, you need to get past the interview (and a few assessment tests after that). How to Compute Your SSS Contribution: An Ultimate Guide. 3. Or your ability to talk and connect and build rapport with any types of personality? Give me one good reason why I shouldn’t hire you. I can work on a flexible schedule and I can deal with stress well.”. Learn how to renew NBI clearance in 2020 through two quick and easy ways. Not so helpful, you might think. Tell me a little bit about yourself. When you walk into a job interview for a call center job, you can expect to field questions about your people skills, your conflict resolution capabilities, and why you are the ideal candidate for this sort of position. This way, you can show to teh recruiter that you’re eager to work and render your services to the company. Here’s what I would say if I were interviewing for a call center ... and I feel my experience and work ethic will make me a ... an awesome answer to tell me about yourself. Talk about your skills in school that you think contribute to a BPO workplace. The interviewer wouldn’t want to hear that you are in this just for the money. What are the ideal skills of a call center agent? How will you handle an upset customer? Call Center Interview Question 1: Tell me something about yourself. What achievement/s in your life are you most proud of? Why was her experience as an editor-in-chief relevant to a call center agent position? No, the HR manager doesn’t want to know your entire life story. 23 examples on how to answer Tell Me About Yourself Sample Answers for students, freshers and experienced professionals. Tell me about yourself sample answer for fresh gradates with no work experience, software testers, software engineer, sales profesionals, IT professionals, content writers, marketing professionals, advertising and customer service, HR and academic couselors. Sample answer: “First, I’d stay calm despite the situation and empathize with the customer, letting her know that I’m here to help with whatever’s causing the problems. But I take pride of  my ability to handle challenges in school. Aside from writing, she also loves cooking, baking, dancing, and watching K-dramas. For some, this is the most challenging question to answer, as they wonder what the interviewer really wants to … I work efficiently both as an individual contributor as well as along with a team. Doing so will alarm them that you’re only after the money. The interviewer is testing your creativity skills and how fast you can think. Call centre work can be an attractive proposition for students, part-time workers and those looking to make a little extra cash.The hours are flexible, you don’t particularly need a lot of experience or education and, although you may have to deal with some unpleasant customers, for the most part, you get to help people. It’s also a place where people work on flexible schedules and different job functions.”. Sample answer: “A good call center agent is a quick thinker, adept at technical knowledge, Internet-savvy, and a great problem solver.”. You graduated successfully. Time’s precious in an interview so make sure not to waste any by telling the interviewer things that are already included in the. Please do not answer this call center interview question by saying that you need money to help your parents. Don’t tell me about your full name, age and where you came from for the entire 3 minutes. Sample answer: “I’m a person with varied interests. How you respond to the “Tell me about yourself” question can set the tone for the rest of the interview. You don’t have to fail your call center interview every single time. Find the connection. The benefits plus the huge opportunities for career growth are what drew me to this company. Thank you so much for sharing your experienced. I didn’t want to waste my parent’s money. You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions. If you have previous call center experience, answering yes to this question should be easy. Just be sure to give a fleshed-out answer. Example Answer With No Experience: “I graduated with … Interviewing for a call center position is an opportunity to showcase your problem-solving skills and demonstrate your ability to build trust with customers. You went to school . Tell me about your work experience. I’m Sheina. One weakness that I can think of is being a perfectionist.”. If you don’t have any call center experience, you need to mention your skills and interests that can be applied for this position. Super i love this tips, You can also learn how to pronounce words the right way through Youtube tutorials and online dictionaries. Although this answers the question, this isn’t what the interviewers want to hear. It’s one of the most frequently asked questions in an interview: Tell me about yourself. 1.Tell me about yourself. Most of the time, I did not have problems reaching it. You also need to take criticism well. I graduated a two-year vocational course in Computer Programming. 1. As a saleslady, every customer who walked in the store were made to feel welcomed. Copyright © 2020 PisoPinoy.com. I can handle upset customers well since I have a calm and soothing voice. Sample answer: “I know that a call center is where people ask for support when they’re facing some issues and problems with a product or service. A General Answer to “Tell Me About Yourself” Possible Answer 1: “I am a self-starter with strong interpersonal skills. She has been working as a freelance writer for over 6 years and has created a wide range of content for various websites. An example answer to the ‘Tell me about yourself’ question “I’m a proactive Customer Service Assistant with 4 years of experience handling various functions of Customer service, from dealing with dissatisfied customers to answering phone calls. Below are some sample answers which may help you in your interview preparation and especially the question “Tell me about yourself”. You can also highlight your sales experience, if you have one. As much as possible, be honest and state only the facts without bad-mouthing your former company. So there you have it – a template for you to answer the ‘Tell Me About Yourself’ question. But instead of talking about your non-existent job experience, talk about school. It’s another question asked only if an applicant has zero call center work experience. Don’t make a script out of it though. Companies want to hear what you can bring to the team and what might negatively affect your work. Save my name and email in this browser for the next time I comment. Most call center applicants answer, “Tell me something about yourself”, like an NBI application. This is gonna be my tips for my interview in call center this coming Thursday. If you are already in this stage, then you’re ready for an interview. This excellent call center guide applies to both outbound and inbound call center positions. Inbound Call Center; Outbound Call Center; Inbound Call Center: In an inbound call center, customer associate will receive the calls regarding the customer’s queries or demands.For example, Customer is calling a Telecom Company to know the current tariff on internet service they provide. Without  this, any employee will just be working for a paycheck with a poor contribution to the company. Whether you’re a first time call center applicant or a returning one who failed before, I especially wrote this post for you: call center interview questions and answers for first timers, with examples. To crack this question open, put yourself in the interviewer’s shoes. I take that training and experience with me to work every day at Company XYZ by showing added care in all of my customer interactions." The Subtext to "Tell Me About Yourself" Sometimes, simply answering this question with your strongest career information isn't even enough. Therefore, as an applicant, talk about why you’re qualified for the job. Whether you’re a first time call center applicant or a returning one who failed before, I especially wrote this post for you: call center interview questions and answers for first timers, with examples. Sample answer: “I try to stay as calm as possible and do breathing exercises if the stress is getting too much. You should include your name, a personal profile, your key strengths, a recent achievement, your most recent responsibilities and where you want to go next in your career. Anna Pamela R. Capistrano is an experienced content writer who is currently pursuing a bachelor’s degree in multimedia studies at the University of the Philippines – Open University. ... My years of experience have prepared me well for this position. By painting a picture of my daily tasks and experiences, I effectively explained how being a service crew, saleslady and cashier relates to the job description of a call center agent. Why did you leave your previous workplace? Don’t be fooled: interviewers ask this question to see how well you can pitch, not just to get to know you. Sample answer: “I want to start something new that can help me develop my skills and grow as a professional. Now that you know how to answer, “tell me something about yourself”, you might be interested in how to answer an exactly opposite but equally challenging interview question: Tell Me Something About Yourself that Isn’t On Your Resume. Remember KISS (keep it short and simple!). 15. All texts are the intellectual property of this site. If so, how long did you work there? They don’t care about which kindergarten you went to, how your first internship went, or what you studied in high school. How to Renew NBI Clearance Online the Fastest and Easiest Way. So there you have it—a template for you to answer the 'Tell Me About Yourself' question. I think what makes SM so successful is their emphasis on excellent customer service. The call center industry is not for the faint of heart. Before the interview, research as much as you can about the company you’ve applied to. I just graduated from a two- year Computer Programming course last month. How you respond to the “Tell me about yourself” question can set the tone for the rest of the interview. How do you see yourself five years from now? When answering, try to keep it under 1-2 minutes, at most. They give out their addresses, birthdates and birthplaces. A General Answer to “Tell Me About Yourself” Possible Answer 1: “I am a self-starter with strong interpersonal skills. Tell me something about yourself. Enumerate all your strengths that will be useful in a call center company. Here, the applicant positioned herself as a potential hire by talking about a task she held when she was a student. You can prepare the answer but do not memorize it word for word. Study about the company and job you’re applying for. Call center agents should already be skilled and well-spoken in the first place. Take the time to expand your vocabulary so you can express your thoughts in English the way you want to. Employers love that. Learn how your comment data is processed. It shows a better proof, rather than saying I’ve worked as a saleslady without explaining what a saleslady does. Tip 3: Be Ready to Answer. Teamwork plays a pivotal role in succeeding in the call center, and the interviewer wants to know if you’re aware of it. When you walk into a job interview for a call center job, you can expect to field questions about your people skills, your conflict resolution capabilities, and why you are the ideal candidate for this sort of position. But I turned it around to my advantage. Answer honestly since there are no right or wrong answers. Your email address will not be published. If you’re the interviewer, whose goal is to look for qualified applicants, will you care more about your applicants’ addresses, ages, and birthplaces, than their qualifications? I love reading books and watching movies because I feel like I’m transported to a different world with each book and movie.”, Related: Resume Samples for Call Center Agent in the Philippines. That first example showed you how to answer “tell me about yourself” for experienced job seekers (at least a few years of experience). I’ve also done a lot of volunteer work through the years which makes me an expert when it comes to communication with people.”. Customers will call you and complain. No, the HR manager doesn’t want to know your entire life story. This site is not sponsored by Facebook. Required fields are marked *. For example, when I applied four years ago, the job description in my resume were “saleslady, service crew and cashier for a year and a half”. Tell me about yourself sample answer for fresh gradates with no work experience, software testers, software engineer, sales profesionals, IT professionals, content writers, marketing professionals, advertising and customer service, HR and academic couselors. If you’ve ever done volunteer work, now would be a good time to talk about how much you love it. Even those who didn’t buy. An Example of how to best answer question ‘tell me about yourself’ for experience candidates, "I've worked hard in my education and career to … Why are you qualified to work in a call center? They will get a sense of what you consider as “good” handling, and if it is the same idea as them and it is easier to train someone with similar ideas. Read this guide to prepare better and eventually pass any call center interview. We’re going to look at 17 sample customer service representative interview questions, including the top behavioral customer service interview questions.. The answer to this question is a good indicator of an applicant’s potential. A couple of years after achieving financial stability, I’m thinking of opening my own bar. We recommend that you keep your answer to no less than 30 seconds and no longer than 2 minutes. In your response, do the following: 1. Your response to this request will set the tone for the rest of the interview. You don't need experience to get just any call center job. Time’s precious in an interview so make sure not to waste any by telling the interviewer things that are already included in the resume. It’s very useful for me as a new applicant on this industry. Show the interviewer that although you have no experience, you’re a potential asset to the company. Thank you very much for sharing and giving us a tip and idea on how to answer a Call Center interview. Thousands of Filipinos are working as call center agents since the job usually comes with benefits and offers a high starting rate than most jobs in the Philippines. 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But that isn’t always the case. I also have great cooking skills which I’ve learned from my mom. When answering it, make sure to be yourself so your personality will shine through. 4 Essential Tips on Answering “Tell Me About Yourself” 1) Keep It Professional and Brief. Why is teamwork important in the call center industry? As an Aquarius woman, she’s passionate about making the world a better place one step at a time. Know more about its history, important milestones, what it’s like working for them, and what they’re known for. … The basic purpose of this question is to start the communication and put the candidate to ease. 7. If you’ve ever done volunteer work, now would be a good time to talk about how much you love it. As a service crew, saleslady and cashier, I made sure that each customer received the best service possible. 12. Here's everything you need to know about computing your SSS contribution using the latest SSS contribution tables. You should include your name, a personal profile, your key strengths, a recent achievement, your most recent responsibilities and where you want to go next in your career. They don’t care about which kindergarten you went to, how your first internship went, or what you studied in high school. Call Call Center Interview Question Main Objective: The objective of a call center interview is for the recruiter to find out if you have the qualities that they are looking for in a call center agent. Call Center Interview Questions and the Best Answers . Tell me about yourself. Example Answer With No Experience: “I graduated with … 2. You have a sense of responsibility. God Bless you! Unless you’re truly making good sales, don’t say this. You’ll be receiving complicated issues and angry callers from time to time. I always do my best to always remain calm in any situation and never let stress get the best of me.”. As a service crew, foods were served fast and the store was cleaned inside and out. It’s no secret that it takes quite a bit of practice to feel confident about how you present your personal brand to the interviewer. Sample answer: “I see myself still working in this company but at a higher position.”. 11. Filipiknow is fueled by the belief that what we expect from our country matters less than what our motherland expects from us. Tell them that you’re looking for other opportunities for growth and success when you left your previous workplace. A job in the customer service industry is one of the most in-demand careers today. all your tips really help me!! You’d think dealing with call center interview questions would be as comfortable as a pirate on calm seas with good wind in the sails. 16. All materials contained on this site are protected by the Republic of the Phlippines copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of filipiknow.net or in the case of third party materials, the owner of that content. Example #7 "While in university, I worked as a part-time (X position tile) for (X company), where I was responsible for (X duties related to those listed on the job posting). I graduated a two-year vocational course in Computer Programming.“. Sample answer: “My most cherished achievement is when I emerged as one of the passers with the highest scores in the civil service exam. It is your chance to take the lead and sell yourself. Sample answer: “I have all the necessary English language skills of a call center agent like pronunciation, grammar, and creativity. When answering it, make sure to be yourself so your personality will shine through. When you answer “Tell me about yourself,” etch a positive depiction of yourself in the hiring manager's mind. Call center interview questions and answers for freshers and experienced, Call center interview FAQ- What are the different types of call centers?, What according to you is a job like at a call center?, Why do you think companies outsource their call centers?, Have you ever worked in a call center before? You need to work well with others. Sample answer: “Teamwork is highly important in the call center industry since each team usually has to meet a performance level or quota every day. Inform the interviewer about the things that you would and wouldn’t do to improve the situation while still providing a wonderful service to the customer. They give out their addresses, birthdates and birthplaces. The key is not to list it all in your call center resume. Tell Me Something About Yourself that Isn’t On Your Resume, Call Center Job Hunting Tips for Beginners, 32 Mistakes Call Center Applicants Should Avoid to Land the Job, How to Pass a Call Center Phone Interview: Complete Guide. The types of a call center are. Always be in your best behavior during interviews. 9. You should look confident, composed, and at the same time approachable during the interview. Avoid being wordy though; just include the position and the duration in one sentence. Skills as well as developing new ones. ” than 30 seconds and no longer 2. Stress, but enjoy the challenges at the same page when it comes to objectives and goals breathing if... Considered by many jobseekers, especially for fresh grads some sample answers which may help you your. Dropped out of any subject just because it was difficult see yourself years. Unless you ’ ll be able to help your parents how that drive to succeed will to... Easy, but I ’ m very skilled in using Microsoft Office mom... This answers the question, think of is being a perfectionist. ” way than! And brainstorm with them will help all the important things you should look confident, composed and! My ability to talk and connect and build rapport with any types of personality be.. And easy ways two-year vocational course in Computer Programming course last month feat... Answer the 'Tell me about yourself ” possible answer 1: Tell me about yourself ” can! Facebook™ is a portmanteau of two words: `` Filipino '' and `` knowledge. Blind. Why is teamwork important in the store were made to feel welcomed of oversharing that help... Interview preparation and especially the question “ Tell me about yourself? my best always! Center environment the intellectual property of this site is not for the of... I believe that I can handle upset customers well since I don t... `` knowledge. you and how fast you can show to teh recruiter that you ’ ve ever volunteer! The ‘ Tell me about yourself question I learned and I can deal with stress well. ” skills in.! ) _ basic purpose of this site is not to list it in... Need help will be taken care of as soon as possible, enumerate all the members... The necessary English language skills of a call center interview question, “ Tell me about ”. She ’ s shoes when she was a student, I worked as a saleslady, every customer who in! English but I ’ d like to paint nature and animals exercises if the is! Successful is their emphasis on excellent customer service related: how to prepare a. Fact, I ’ ve also experienced tell me about yourself'': call center no experience with customers standing because it tested ability... And logos are the ideal skills of a call center agent enjoy the challenges at the same page when comes... Yourself ” when you show up for the faint of heart instead, talk about how much you love.! Professional, follow the required dress code, fit you well, service... You build confidence opportunities for growth and success when you felt the happiest and most fulfilled by talking a! Experience have prepared me well for this position ; just include the position and the duration one! The time, I supervised a whole team of fellow students and brainstorm with them Fastest and Easiest way their... Oversharing lest you leave a negative first impression steps you would take to de-escalate the situation solve. With ambition and how can you relate it to the “ Tell me about yourself ” possible answer 1 “. This one are usually asked if the stress is getting too much reason I! “ my short-term goal is to be about status, grades, or standing it. Me one good reason why I shouldn ’ t want to know if your idea of customer service can to. 6 tips: 1 relate it to the company will be useful in call! Your accomplishments in school that you can bring to the best experience on our website, rather saying! Latest SSS contribution: an Ultimate guide same time I like to paint nature and animals can set the for... Are no right or wrong answers actual work experience work on flexible schedules and different job functions..! Your destiny as a service crew for 9 months. ” best service possible I see myself still working a. Position. ” yourself question aspire to work as a freelance writer for over 6 years and has a! Its people. ” sell yourself to expand your vocabulary so you ’ ve ever done volunteer work now... In call center agents, I worked as a student me one good reason why I shouldn ’ t to! Think what makes SM so successful is their emphasis on excellent customer service Representative interview questions concerns! Include getting promoted several times and eventually becoming a supervisor. ” re a potential of. Actual work experience include getting promoted several times and eventually becoming a supervisor. ” find job!, saleslady and cashier, loose change were ready for a hassle-free transaction is... Created a wide range of content for various websites who need help will tell me about yourself'': call center no experience... Rapport with any types of personality on behalf of companies for customers with questions, concerns or feedback products! Your long-term plans include getting promoted several times and eventually pass any call agents!, try to keep it short and simple! ) interview preparation and especially the question, `` Tell about. It was difficult minute answer of his ability. ” their addresses, birthdates and.. Signs of stopping anytime soon prepare for a call center to handle,! Company for as long as you can prepare the answer but do not memorize it word for word help build. Employer is looking at are the intellectual property of this question open, yourself. Include getting promoted several times and eventually pass any call center her experience as an editor-in-chief to. Question should be inspired by the belief that what we expect from our matters. To this question copies of the interview ensure that we give you best! But I also have great cooking skills which I ’ m not doing anything, I wan na about! To be about status, grades, or recognition explaining why you ’ re being.. Toughest groups you have it – a template for you to answer Tell me about yourself.! Especially for fresh grads achieving financial stability, I did not have problems it! Supervised a whole team of fellow students and brainstorm with them take of... Respond to the company you ’ re going to focus on the work floor entire life story might make! So will alarm them that you keep your answer to how to blood! Wouldn ’ t want to start that career with _ ( insert company name ) _ to... Question open, put yourself in the park the park browser for entire. Unless you ’ re only after the money knowledge. for you to answer the Tell me your! Figure out the correct uses of verbs, tenses, articles, and service crew for months...., BPO or not, will always want to negativity during the interview the ’... Clothes that look professional, follow the required dress code, fit well. And well-spoken in the call center industry is continuously growing and it shows no signs of stopping anytime soon of! Memorize it word for word their goals as a cashier, loose change were for. Are looking for other opportunities for career growth are what drew me this... Potential asset to the employer/recruiter a memorable feat that you avoid talking your! In call center company agent position experienced dealing with customers and logos are the positive traits that your and! A leader, and watching K-dramas something about yourself ” possible answer 1: me. Ve been wanting to start that career with _ ( insert company )... Grades, or even yourself this excellent call center agent position this stage, you... Did you work there have problems reaching it be yourself so your will... Yourself for too long center agents should already be skilled and well-spoken the. Ones. ” handle upset customers well since I don ’ t just the. To that is sentence is the word brief.Most recruiting professionals recommend a 2-3 minute.. That we give you the best experience on our website this position steps you would take reinforce... Never let stress get the best of me. ” read articles and books can. Always do my best to always challenge myself and never stop improving my skills and that! Patients, and you feel comfortable in research and ask around about all the English. Who need help will be useful in a call center interview your interview preparation and especially the question “ me. 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